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Technical Support Centre - Knowledgebase » Article #BKPRSTSP01

Article ID Article Title Last updated Article relates to
BKPRSTSP01

Restoring from a backup (server products)

20080404 (Andy)

Models: MultiUser, MultiView

Brands: Marina, Self Storage, Appliances

Versions: 4.2.X (and higher)

 

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How can I restore from a backup (server products)?

 

Instructions on restoring from a server-product backup are provided below. Use this guide only if your usual StorMan database is broken or requires restoration from a backup. If you need a hand, please contact StorMan Support.

 

  Step 1

Locate your StorMan backup (e.g. on CD, USB drive or wherever you save it to).

 

  Step 2

If the backup is stored inside a .zip (compressed) file, unzip it.

 

  Step 3

Copy the .4DD, .4DR and .4DL (if applicable) files into your StorMan database folder. For v4 (and lower), this is normally the c:\program files\storman server\ folder. For v7 (and higher), this is normally the c:\program files\storman server\server database\ folder. If this folder already contains a copy of these files, you will be asked to overwrite them.

 

  • Ensure you know what you are doing before you replace them. We are assuming that your normal datafiles are broken, hence the restore operation. If they are not, stop immedaitely and contact StorMan Support.

 

Replace the files, then open StorMan Server with the ALT key held down on your keyboard (you will need to hold down the ALT key immediately after launching the program).

 

  Step 4

A dialog box (as shown below) should appear, which allows you to select which datafile you wish to open.

 

If this dialog does not appear, you probably weren't fast enough with the ALT key; you will need to try it again. If you do see this dialog, browse to the location of the datafile you restored in Step 3 - select it, and click on Open.

 

Selecting the datafile to open

Screenshot: Selecting the datafile to open.

 

  Step 5 Your restored datafile should now open.

 

 

How can I restore from an Internet Backup?

 

If you need to restore an Internet Backup, please contact StorMan Support.

 

 

I want to test if my backups are working. How can I do this?

 

If you are merely testing a backup to ensure it will restore correctly, please see knowledgebase article <insert text here - link to server creating-a-backup backup article>.

 

 

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