Technical Support Centre
- Knowledgebase » Article #DBD5DSC01
| Article ID | Article Title | Last updated | Article relates to |
|---|---|---|---|
| DBD5DSC01 | 5-digit site code |
20080529 (Andy) | Models: Lite, Pro, MultiUser, MultiSite, MultiView Brands: Marina, Self Storage, Appliances Versions: 4.X (and higher) |
|
What is the 5-digit site code?
The 5-digit site code is a unique identifyer for your facility. Each facility has a different code, and this code allows us to establish which facility you are located at.
Why do I need my 5-digit site code?
When you telephone some of our worldwide offices for Technical Support, you will need to enter this 5-digit code in order to be able to speak to a technical services consultant.
Do I need to write down my 5-digit site code?
Yes - please do! If you are unable to open your software, you will still need your 5-digit code to be able to call us. Hence, if you can't get into StorMan, you won't be able to find the code - which is exactly why we strongly suggest you write your code down outside of the StorMan program.
To make this easier, we can also send you a handy desktop tent-card with your unique 5-digit site code on it, which you can use. If you'd like one of these desktop cards, please contact StorMan Sales in Australia.
Where can I find my 5-digit site code?
There are two places you can find your 5-digit site code:
- On the floating window (for more information, see #DBDFW01 - Dashboard Floating Window).
- On the Help -> About StorMan screen (for more information, see #MNUHAB01 - Help Menu - About).
|
